Frequently Asked Questions
Everything you need to know about your SLAM gear and orders.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Please allow an additional 1-2 business days for processing during high-demand product drops and holiday seasons.
Do you offer international shipping?
Yes, The Official SLAM Store ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days, and are subject to local customs processing.
What is your return policy?
We accept returns on unworn and unwashed merchandise within 30 days of delivery. Please note that certain limited-edition collaborations and collectibles may be marked as final sale.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier’s website to monitor your delivery progress.
Are your jerseys and apparel officially licensed?
Absolutely. All merchandise sold on The Official SLAM Store is 100% authentic and officially licensed, ensuring the highest quality standards for our fans.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options including PayPal, Apple Pay, and Google Pay.